We are here for you
How can we help?
At MidSouth Bank, our roots have long been established in independent, community banking. From our beginning in 1912, we embraced a helpful brand of banking from which we have never wavered: responsive service focused on valued relationships with our customers. We remain committed to delivering excellent service during this time, while also protecting the health and wellbeing of our employees and customers.
Safely Access Your Finances
MidSouth Bank’s alternative banking services are available to assist you in safely accessing your finances or managing your banking needs at your convenience.
- Online Banking
- Mobile Banking
- Digital Wallet
- Telephone Banking
- MidSouth Bank Debit Card
- Allpoint ATM Network
- Card Valet
- Business Remote Deposit Capture
- Business ACH Origination
- Night Deposit Box Services
If you require assistance that cannot be taken care of with our alternative banking services provided above, we welcome you to consider one of the options below.
All MidSouth Bank branches offer drive-thru services for teller transactions during regular business hours. Stay up to date on our lobby and drive-thru hours or confirm directions by selecting a location below.
Customer Solutions Center
Need help? Have questions? We are here for you.
Customer Service Hours
Monday – Friday: 8am – 5pm
After business hours, please leave a message and a phone number. We will promptly return your call on the next business day.
For easy, automated access to your accounts via telephone, we offer convenient telephone banking services. Simply call 1-800-216-3158 and follow the prompts to access your accounts.
Credit Card/Debit Card
If your card is damaged, lost, or stolen, we’ll help you get a new one. To request a replacement card or to report your card lost or stolen call us directly at 1-888-440-7774 during business hours. You may also call the Card Processing Center at 1-800-472-3272 after hours to report a lost or stolen card.
Debit Card PIN
You can easily change your debit card PIN through MidSouth Bank’s Online Banking or Mobile Banking App. Or contact Card South Service at 1-800-567-3451 to request assistance.
Debit Card PIN
You can easily change your debit card PIN through MidSouth Bank’s Online Banking or Mobile Banking App. Or we can help you reset your PIN. Contact us at 1-800-567-3451 to request assistance.
Paycheck Protection Program Loans
We proudly support our communities with Paycheck Protection Program Loans and thank you for trusting us to serve your financial needs during these uncertain times.
The resources below offer additional information on the Paycheck Protection Program and Loan Forgiveness, or you may reach out to one of our bankers. We will be happy to assist you.
- U.S. Small Business Administration Paycheck Protection Program
- U.S. Small Business Administration PPP Loan Forgiveness Fact Sheet
- U.S. Small Business Administration PPP Loan Forgiveness FAQs